top of page
Our Cancellation Policy
Here at Alight Wellness & Services we understand the courage it takes to reach out and ask for support along your wellness journey. With this knowing, we take great time and care in preparing for your session in honour of your physical, energetic and financial investment.
We also understand how availability and schedules in life can shift or change. Should you need to cancel or amend your booking, we do ask for 24 hours notice. In these circumstances, we greatly appreciate you letting us know and are happy to credit the payment to rescheduling your session or offer a full refund.
** Please Note** Notification of cancellation, or no shows, with less than 24 hours will not be refunded the session fee - due to the inability of offering session availability to other clients.
Thank you for your understanding.
bottom of page